Privacy Policy
Last updated: 25 August 2026
1. Who we are
Exilier Limited is the data controller for personal data collected through exilier.com. References to “Exilier”, “we”, “us” or “our” mean Exilier Limited.
2. What we collect
When you contact us we may collect your name, work email, company, role, location, company size, workflow interest, enquiry text and how you heard about us. Our web infrastructure may also process technical request information such as IP address and browser details for security and operation.
3. Please do not send confidential manufacturing data
The public enquiry form is not designed for drawings, customer documents, specifications, production data or other confidential manufacturing information. If we later need such material for a diagnostic or pilot, we will agree an appropriate handling method first.
4. How we use information
We use enquiry information to respond to you, understand potential service requirements, operate and secure the website, maintain business records and improve our services. We do not sell personal data.
5. Legal bases
Depending on the activity, we process data where necessary for legitimate business interests, to take steps at your request before entering a contract, to perform a contract, to comply with legal obligations, or with consent where consent is required.
6. Service providers
We may use hosting, email, infrastructure, source-control and other business service providers to operate the website and handle enquiries. Access is limited to what is necessary for the relevant service and subject to appropriate contractual safeguards where required.
7. Retention
We keep enquiry and business-contact information only for as long as reasonably necessary for the purpose collected, legal obligations and legitimate business records. You may ask us to delete information where applicable.
8. Your rights
UK data-protection law may give you rights including access, correction, erasure, restriction, objection and portability. You can also complain to the UK Information Commissioner’s Office if you are unhappy with how your data is handled.
9. Contact
Privacy questions can be sent to [email protected].